.RETURN POLICY

At azhakhi , we offer a mix of anti-tarnish and imitation jewellery and cloth.

Please read our return policy carefully before making a purchase.

Returns Eligibility  

We only accept returns for items that are defective, damaged, or incorrect.

To be eligible for a return:

- You must contact us within 7 days of delivery

- You must provide a clear unboxing (opening) video as proof

- The item must be unused and in original condition

Product Disclaimer  

- Our collection includes both anti-tarnish jewellery ,imitation jewellery and

cloths

- Product materials and details are mentioned in each product description  

- Slight colour or finish variations may occur  

Non-Returnable Items  

Due to hygiene reasons, we do not accept returns or exchanges for:

- Change of mind  

- Incorrect size choice  

- Normal wear and tear  

- Tarnishing due to improper care  

Return Process  

To request a return:

1. Contact us via email or Instagram  

2. Share your order details and unboxing video  

3. Once approved, we will provide return instructions  

Refunds  

- Refunds will be processed after the item is received and inspected  

- Refunds will be issued to the original payment method  

- Shipping fees are non-refundable unless the product is faulty